Online Grievance Redressal System

A Grievance Redressal Cell (GRC) is responsible for investigating student grievances and resolving them as needed. Students on campus can use both online and offline modes to communicate their concern with any academic or non-academic issue. The institution strives to resolve student grievances within a reasonable time frame.

Objective
Marian college has formed a grievance cell with the objective of ensuring the dignity of the institution by cultivating a healthy atmosphere in the college and fostering cordial student-student and student-teacher relationships. It reminds students of the college to uphold the right and dignity of one another, and to exercise extreme caution and composure whenever a dispute arises. Students who want to remain anonymous could write their grievances and suggestions for improving the academics and administration of the college in a suggestion/complaint box located in the administrative block. Grievances from students will be addressed as soon as they are received by the GRC

Scope
The cell will also respond to written or online student grievances on either of the following issues: Administrative issues, such as fees and the distribution of government grants and scholarships; Academic issues with regard to examination, attendance etc. Other issues relating to discrimination based on Gender, Caste, SC/ST are also taken into serious consideration by the cell. Women’s issues like sanitary conditions and Harassment issues too are addressed, which includes ragging and sexual harassment. Situations faced by students in the hostels with regard to ragging, food quality, sanitation are also addressed by GRC and appropriate decisions are taken after inquiry.

Grievance Submission

• Grievances related to any of the issues may be communicated to the Marian grievance redressal committee at grievance@mariancollege.org
• Students can write grievances online through the MCKA portal
• Students can submit their grievances directly to the concerned committee

Grievance Redressal Committee

Principal : 9447733265
Dr Lumy Joseph : 9446736087
Dr Thomas KV : 9447525905
Mr Samson Thomas : 9447599717
Chairperson (Student)
PTA member

Step-by-step Guide to submit students grievances through MCKA Portal